:root {
  --bg: #f7f4ef;
  --surface: #ffffff;
  --surface-muted: #faf8f5;
  --border: #ece9e4;
  --border-strong: #d8d4cf;
  --text: #2a2a2a;
  --text-secondary: #5a5a5a;
  --text-muted: #6b6560;
  --accent: #5e7d6d;
  --accent-soft: #eef3f0;
  --accent-hover: #4a6357;
  --accent-dark: #3d5247;
  --danger: #b22222;
  --danger-bg: #fef2f2;
  --ok: #4f6e61;
  --radius: 16px;
  --radius-sm: 8px;
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.05), 0 2px 8px rgba(0, 0, 0, 0.04);
  --font: "Inter", system-ui, -apple-system, sans-serif;
  --font-reading: "Source Serif 4", Georgia, serif;
  --mono: ui-monospace, monospace;
  --visit-progress-h: 3.5rem;
  --visit-actions-h: 4.25rem;
  --visit-followup-h: 4.75rem;
  --site-rail-w: 48px;
  --type-base: 1.0625rem;
  --type-ui: 1rem;
  --type-label: 1.125rem;
  --type-title: 1.375rem;
  --type-reading: 1.125rem;
}

html {
  font-size: 112.5%;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  min-height: 100dvh;
  font-family: var(--font);
  font-size: var(--type-base);
  background: var(--bg);
  color: var(--text);
  line-height: 1.65;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

.app-shell {
  display: flex;
  min-height: 100vh;
  min-height: 100dvh;
}

.site-rail {
  flex-shrink: 0;
  width: var(--site-rail-w);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 1.25rem;
  padding: 0.75rem 0;
  border-right: 1px solid rgba(94, 125, 109, 0.1);
  background: var(--bg);
  position: sticky;
  top: 0;
  align-self: flex-start;
  height: 100dvh;
}

.site-logo {
  display: flex;
  align-items: center;
  line-height: 0;
  opacity: 1;
  transition: opacity 0.2s ease;
}

.site-logo:hover {
  opacity: 0.8;
}

.site-new-session {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border: 1px solid rgba(94, 125, 109, 0.22);
  border-radius: var(--radius-sm);
  color: var(--accent-dark);
  background: transparent;
  line-height: 0;
  transition:
    background 0.15s ease,
    border-color 0.15s ease,
    color 0.15s ease;
}

.site-new-session svg {
  width: 14px;
  height: 14px;
}

.site-new-session:hover {
  background: rgba(94, 125, 109, 0.08);
  border-color: rgba(94, 125, 109, 0.35);
  color: var(--accent-dark);
}

.site-new-session:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

.app-main {
  flex: 1;
  min-width: 0;
  display: flex;
  justify-content: center;
}

.shell {
  width: 100%;
  max-width: 720px;
  margin: 0;
  padding: 2.5rem 1.5rem 3rem;
}

.header {
  display: flex;
  flex-wrap: wrap;
  gap: 1rem;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 0.75rem;
}

.page-eyebrow {
  margin: 0 0 0.75rem;
  font-family: var(--font);
  font-size: 0.6875rem;
  font-weight: 600;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--accent-dark);
}

h1 {
  margin: 0;
  font-size: clamp(2rem, 4.5vw, 2.5rem);
  font-weight: 700;
  letter-spacing: -0.025em;
  line-height: 1.08;
  color: var(--text);
}

.lede {
  margin: 0.75rem 0 0;
  max-width: 32rem;
  color: rgba(42, 42, 42, 0.7);
  font-size: 1.05rem;
  line-height: 1.65;
}

.dev-tools {
  font-size: 0.8rem;
  color: var(--text-muted);
}

.dev-tools summary {
  cursor: pointer;
  padding: 0.35rem 0.5rem;
  border-radius: var(--radius-sm);
}

.dev-tools summary:hover {
  background: var(--surface-muted);
}

.dev-tools-inner {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin-top: 0.5rem;
  padding: 0.75rem;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  min-width: 240px;
}

.dev-row {
  display: flex;
  gap: 0.35rem;
}

.dev-row select {
  flex: 1;
}

.progress {
  flex-shrink: 0;
  margin: 0;
  padding: 1rem 0 0.75rem;
  background: var(--bg);
  border-top: 1px solid var(--border);
}

.progress-track-wrap {
  position: relative;
  padding: 0.6rem 0;
}

.progress-track {
  height: 6px;
  border-radius: 999px;
  background: var(--border);
  box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.04);
}

.progress-fill {
  height: 100%;
  width: 0%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--accent) 0%, #6f9180 100%);
  box-shadow: 0 1px 2px rgba(94, 125, 109, 0.25);
  transition: width 0.5s cubic-bezier(0.4, 0, 0.2, 1);
}

.progress-milestones {
  position: absolute;
  inset: 0;
  pointer-events: none;
}

.progress-milestone {
  position: absolute;
  top: 50%;
  left: var(--milestone-pos);
  transform: translate(-50%, -50%);
}

.progress-milestone--end {
  left: auto;
  right: 0;
  transform: translateY(-50%);
}

.progress-dot {
  display: block;
  width: 0.875rem;
  height: 0.875rem;
  border-radius: 50%;
  border: 2.5px solid var(--surface);
  background: var(--border-strong);
  box-shadow: 0 0 0 1px var(--border-strong), 0 1px 3px rgba(0, 0, 0, 0.08);
  transition:
    background 0.25s ease,
    box-shadow 0.25s ease,
    transform 0.25s ease;
}

.progress-milestone.active .progress-dot {
  background: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-soft), 0 1px 4px rgba(94, 125, 109, 0.3);
  transform: scale(1.2);
}

.progress-milestone.done .progress-dot {
  background: var(--ok);
  box-shadow: 0 0 0 3px rgba(79, 110, 97, 0.22), 0 1px 3px rgba(79, 110, 97, 0.2);
}

@media (max-width: 720px) {
  :root {
    --visit-progress-h: 3.15rem;
  }
}

.layout {
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
  align-items: stretch;
  padding-bottom: 0;
  --visit-dock-pad: calc(var(--visit-progress-h) + 1rem);
}

.layout.mobile-intake:has(#visit-actions:not([hidden])) {
  --visit-dock-pad: calc(var(--visit-progress-h) + var(--visit-actions-h) + 1rem);
}

.layout.has-followup {
  --visit-dock-pad: calc(var(--visit-progress-h) + var(--visit-followup-h) + 1rem);
}

.visit-bottom-dock {
  order: 3;
  flex-shrink: 0;
  position: sticky;
  bottom: 0;
  z-index: 15;
  display: flex;
  flex-direction: column;
  gap: 0;
  margin: 0.5rem -1.25rem 0;
  padding: 0 1.25rem max(0.5rem, env(safe-area-inset-bottom, 0px));
  background: linear-gradient(to top, var(--bg) 92%, transparent);
}

.visit-bottom-dock .followup-composer {
  margin-top: 0;
}

.visit-bottom-dock .followup-composer-error {
  margin: 0;
  padding: 0 0 0.35rem;
}

.visit-bottom-dock .sticky-actions {
  margin-top: 0;
}

.visit-bottom-dock .sticky-actions[hidden] {
  display: none !important;
}

.form-panel {
  order: 1;
}

.conversation-panel {
  order: 2;
  position: static;
  display: flex;
  flex-direction: column;
  min-height: min(70vh, 640px);
  max-height: none;
  padding-bottom: var(--visit-dock-pad);
}

/* One screen at a time: questions OR Groundwork's reply (all viewports) */
.layout.mobile-intake .conversation-panel {
  display: none;
}

.layout.mobile-reply .form-panel .step-panel,
.layout.mobile-reply .form-panel > .form-error {
  display: none !important;
}

.layout.mobile-reply .form-panel {
  order: 2;
  padding: 0;
  border: none;
  box-shadow: none;
  background: transparent;
}

.layout.mobile-reply .conversation-panel {
  order: 1;
  width: 100%;
  flex: 1;
  background: transparent;
  border: none;
  box-shadow: none;
}

.layout.mobile-reply .conversation-header {
  border-bottom: none;
  padding: 0.75rem 0 0;
}

.reply-eyebrow {
  margin: 0 0 0.5rem;
  padding: 0 1.5rem;
  font-family: var(--font);
  font-size: 0.6875rem;
  font-weight: 600;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--accent);
}

.reply-stage {
  flex: 1;
  display: flex;
  flex-direction: column;
  width: 100%;
  min-height: min(60vh, 560px);
  padding: 0 0 1rem;
}

.reply-content {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  width: 100%;
}

.reply-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 1.75rem 2rem;
  box-shadow: var(--shadow);
  width: 100%;
  animation: reply-reveal 0.45s ease;
}

.reply-report-intro {
  margin: 0 0 1rem;
  font-family: var(--font-reading);
  font-size: var(--type-reading);
  line-height: 1.7;
  font-weight: 400;
  color: var(--text);
}

.reply-card-label {
  margin: 0 0 0.5rem;
  font-size: 0.68rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--text-muted);
}

.reply-card-followup {
  width: 100%;
  background: var(--surface);
}

.reply-empty {
  padding: 2rem 0.5rem;
  text-align: center;
  color: var(--text-muted);
  font-size: 0.9rem;
}

.reply-content[hidden] {
  display: none !important;
}

.reply-thinking {
  display: none;
}

.reply-thinking.is-active.is-centered {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 1.25rem;
  padding: 3rem 1.5rem;
  text-align: center;
  animation: sub-step-in 0.3s ease;
}

.reply-thinking.is-active.is-compact {
  display: flex;
  flex-direction: row;
  align-items: center;
  justify-content: flex-start;
  gap: 0.85rem;
  width: 100%;
  margin-top: 0.5rem;
  padding: 1rem 1.75rem;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  animation: sub-step-in 0.25s ease;
}

.reply-thinking.is-active.is-compact .reply-thinking-indicator {
  width: 1.35rem;
  height: 1.35rem;
  flex-shrink: 0;
}

.reply-thinking.is-active.is-compact .reply-thinking-text {
  font-size: 0.92rem;
  text-align: left;
}

.reply-thinking-indicator {
  width: 2.5rem;
  height: 2.5rem;
  border-radius: 50%;
  border: 2px solid var(--border);
  border-top-color: var(--accent);
  animation: think-spin 0.9s linear infinite;
}

@keyframes think-spin {
  to {
    transform: rotate(360deg);
  }
}

.reply-thinking-text {
  margin: 0;
  font-size: var(--type-base);
  color: var(--accent-dark);
}

.reply-note,
.reply-report {
  display: contents;
}

@keyframes reply-reveal {
  from {
    opacity: 0;
    transform: translateY(12px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.reply-prose,
.reply-report-body,
.diagnosis-body,
.msg-bubble {
  font-family: var(--font-reading);
  line-height: 1.7;
  color: var(--text);
}

.reply-prose {
  font-size: var(--type-reading);
}

.reply-prose p {
  margin: 0;
}

.reply-report-body {
  font-size: var(--type-base);
  line-height: 1.65;
}

.reply-report-body.diagnosis-stream-body,
.diagnosis-stream-body {
  white-space: pre-wrap;
}

.reply-report-body .diagnosis-section {
  margin-bottom: 1.35rem;
  padding-bottom: 1.35rem;
  border-bottom: 1px solid var(--border);
}

.reply-report-body .diagnosis-section:last-child {
  margin-bottom: 0;
  padding-bottom: 0;
  border-bottom: none;
}

.reply-report-body .diagnosis-section h3,
.diagnosis-section h3 {
  font-family: var(--font);
  font-size: var(--type-reading);
  font-weight: 600;
  margin: 0 0 0.5rem;
  color: var(--accent-dark);
  letter-spacing: -0.01em;
}

.reply-report-body .diagnosis-section:first-child h3 {
  font-size: 1.25rem;
}

.reply-followup-block {
  margin-top: 1.5rem;
  padding-top: 1.25rem;
  border-top: 1px dashed var(--border-strong);
  animation: reply-reveal 0.45s ease;
}

.reply-followup-label {
  margin: 0 0 0.5rem;
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--text-muted);
}

.report-card-footer {
  display: flex;
  justify-content: flex-end;
  margin-top: 1.25rem;
  padding-top: 1rem;
  border-top: 1px solid var(--border);
}

.btn-share-report {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
}

.btn-share-icon {
  display: inline-flex;
  width: 0.85rem;
  height: 0.85rem;
  flex-shrink: 0;
}

.btn-share-icon svg {
  display: block;
  width: 100%;
  height: 100%;
}

.conversation-header-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0 1.5rem;
}

.conversation-header-row .reply-eyebrow {
  margin: 0;
  padding: 0;
}

.followup-composer {
  display: flex;
  align-items: flex-end;
  gap: 0.75rem;
  margin-top: 0;
  padding: 0;
  background: transparent;
  border: none;
  border-radius: 0;
  box-shadow: none;
  transition: none;
}

.followup-composer:focus-within {
  border-color: transparent;
  box-shadow: none;
}

.layout.mobile-reply .followup-composer {
  margin-top: 0;
}

.followup-composer[hidden] {
  display: none !important;
}

.followup-composer textarea {
  flex: 1;
  min-height: 2.75rem;
  max-height: 8rem;
  resize: none;
  padding: 0.7rem 0.9rem;
  border: 1.5px solid var(--border-strong);
  border-radius: var(--radius-sm);
  background: var(--surface);
  font: inherit;
  font-family: var(--font);
  line-height: 1.5;
  transition: border-color 0.15s;
}

.followup-composer textarea::placeholder {
  color: #b0aba5;
}

.followup-composer:focus-within textarea {
  background: var(--surface);
  border-color: var(--accent);
}

.followup-composer textarea:focus {
  outline: none;
  border-color: var(--accent);
}

.followup-send {
  flex-shrink: 0;
  min-width: 4.5rem;
  height: 2.75rem;
  padding: 0 1rem;
  border: none;
  border-radius: var(--radius-sm);
  background: var(--accent);
  color: #fff;
  font-family: var(--font);
  font-size: var(--type-ui);
  font-weight: 600;
  letter-spacing: 0.02em;
  line-height: 1;
  cursor: pointer;
  transition: background 0.15s, transform 0.1s;
}

.followup-send:hover:not(:disabled) {
  background: var(--accent-hover);
}

.followup-send:active:not(:disabled) {
  transform: scale(0.98);
}

.followup-send:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.followup-composer-error {
  margin: 0;
  padding: 0 0 0.25rem;
  font-size: 0.82rem;
  color: var(--danger);
}

.followup-composer-error[hidden] {
  display: none !important;
}

.welcome-overlay {
  position: fixed;
  inset: 0;
  z-index: 100;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
  background: rgba(247, 244, 239, 0.82);
  backdrop-filter: blur(6px);
  opacity: 0;
  transition: opacity 0.22s ease;
}

.welcome-overlay.is-open {
  opacity: 1;
}

.welcome-overlay[hidden] {
  display: none !important;
}

.welcome-dialog {
  position: relative;
  width: min(900px, 94vw);
  padding: 3.5rem 4rem 3.25rem;
  background: var(--accent-dark);
  border: 1px solid rgba(94, 125, 109, 0.2);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  transform: translateY(6px);
  transition: transform 0.22s ease;
}

.welcome-overlay.is-open .welcome-dialog {
  transform: translateY(0);
}

.welcome-close {
  position: absolute;
  top: 1.25rem;
  right: 1.25rem;
  border: none;
  background: transparent;
  color: rgba(247, 244, 239, 0.55);
  font-size: 1.5rem;
  line-height: 1;
  cursor: pointer;
  padding: 0.2rem 0.45rem;
  border-radius: var(--radius-sm);
  transition: color 0.15s ease;
}

.welcome-close:hover {
  color: rgba(247, 244, 239, 0.95);
}

.welcome-eyebrow {
  margin: 0 0 2rem;
  font-family: var(--font);
  font-size: 0.6875rem;
  font-weight: 600;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: rgba(247, 244, 239, 0.72);
}

.welcome-hook {
  margin: 0 0 1.75rem;
  padding: 0;
  max-width: 28rem;
  font-family: var(--font);
  font-size: clamp(2rem, 4.5vw, 2.75rem);
  font-weight: 700;
  letter-spacing: -0.03em;
  line-height: 1.08;
  color: #fff;
}

.welcome-hook span {
  display: block;
}

.welcome-body {
  margin: 0;
  max-width: 32rem;
  font-family: var(--font);
  font-size: var(--type-ui);
  line-height: 1.7;
  color: rgba(255, 255, 255, 0.95);
}

.welcome-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1.5rem;
  margin-top: 2.75rem;
  padding-top: 2rem;
  border-top: 1px solid rgba(247, 244, 239, 0.12);
}

.welcome-meta {
  margin: 0;
  font-family: var(--font);
  font-size: 0.8125rem;
  font-weight: 500;
  color: rgba(247, 244, 239, 0.75);
}

.welcome-begin {
  flex-shrink: 0;
  min-width: 8.5rem;
  margin: 0;
  padding: 0.8rem 1.75rem;
  background: var(--bg);
  color: var(--text);
  border: none;
  border-radius: var(--radius-sm);
  font-family: var(--font);
  font-size: 0.95rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s ease, opacity 0.15s ease;
}

.welcome-begin:hover:not(:disabled) {
  background: #ede9e3;
  transform: none;
}

.welcome-begin:focus-visible {
  outline: 2px solid rgba(247, 244, 239, 0.8);
  outline-offset: 2px;
}

body.welcome-open {
  overflow: hidden;
}

@media (max-width: 720px) {
  .welcome-dialog {
    width: calc(100vw - 1.5rem);
    padding: 2.5rem 1.75rem 2rem;
  }

  .welcome-hook {
    max-width: none;
    margin-bottom: 1.5rem;
  }

  .welcome-body {
    max-width: none;
  }

  .welcome-actions {
    flex-direction: column;
    align-items: stretch;
    margin-top: 2rem;
    padding-top: 1.5rem;
  }

  .welcome-begin {
    width: 100%;
    min-width: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .welcome-overlay,
  .welcome-dialog {
    transition: none;
  }

  .welcome-overlay.is-open .welcome-dialog {
    transform: none;
  }
}

.feedback-popover {
  position: fixed;
  top: 50%;
  right: max(1rem, calc((100vw - 720px) / 2 + 1rem));
  transform: translateY(-50%) translateX(calc(100% + 1.5rem));
  width: min(300px, calc(100vw - 2rem));
  max-height: min(80vh, 520px);
  overflow-y: auto;
  padding: 1rem 1.1rem;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  z-index: 40;
  transition: transform 0.28s ease, opacity 0.28s ease;
  opacity: 0;
}

.feedback-popover.is-open {
  transform: translateY(-50%) translateX(0);
  opacity: 1;
}

.feedback-popover[hidden] {
  display: none !important;
}

.feedback-popover-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.85rem;
}

.feedback-popover-title {
  margin: 0;
  font-family: var(--font);
  font-size: 1rem;
  font-weight: 600;
}

.feedback-popover-close {
  border: none;
  background: transparent;
  color: var(--text-muted);
  font-size: 1.35rem;
  line-height: 1;
  cursor: pointer;
  padding: 0.15rem 0.35rem;
  border-radius: var(--radius-sm);
}

.feedback-popover-close:hover {
  background: var(--surface-muted);
  color: var(--text);
}

.feedback-popover .sentiment-fieldset {
  margin-bottom: 0.85rem;
}

.feedback-popover .feedback-tags {
  font-size: 0.82rem;
}

.feedback-popover .feedback-tags label {
  margin-bottom: 0.35rem;
}

.feedback-popover-actions {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  margin-top: 0.75rem;
}

.feedback-popover-actions .btn {
  width: 100%;
}

.feedback-tab {
  position: fixed;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
  z-index: 35;
  padding: 0.65rem 0.45rem 0.65rem 0.55rem;
  border: 1px solid var(--border);
  border-right: none;
  border-radius: var(--radius-sm) 0 0 var(--radius-sm);
  background: var(--surface);
  box-shadow: var(--shadow);
  font: inherit;
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  writing-mode: vertical-rl;
  cursor: pointer;
  color: var(--text-secondary);
}

.feedback-tab:hover {
  color: var(--accent);
  border-color: var(--accent);
}

.feedback-tab[hidden] {
  display: none !important;
}

@media (max-width: 720px) {
  .feedback-popover {
    top: auto;
    bottom: calc(var(--visit-dock-pad) + 0.75rem);
    right: 0.75rem;
    left: 0.75rem;
    width: auto;
    max-height: min(55vh, 420px);
    transform: translateY(calc(100% + 1rem));
  }

  .feedback-popover.is-open {
    transform: translateY(0);
  }
}

.btn.ghost {
  background: transparent;
  border-color: transparent;
  color: var(--text-muted);
}

.btn.ghost:hover:not(:disabled) {
  background: var(--surface-muted);
  color: var(--text);
}

.conversation-empty p {
  max-width: none;
}

.panel {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.form-panel {
  padding: 1.35rem 1.5rem var(--visit-dock-pad);
}

/* Intake: no card wrapper — fields carry their own borders (same as reply mode) */
.layout.mobile-intake .form-panel {
  display: flex;
  flex-direction: column;
  min-height: min(70vh, 640px);
  padding: 0;
  background: transparent;
  border: none;
  box-shadow: none;
}

.layout.mobile-intake .form-panel > .step-panel.active {
  flex: 1;
  display: flex;
  flex-direction: column;
}

.layout.mobile-intake .sub-step-panel.active[data-sub-step="1d"] {
  flex: 1;
  display: flex;
  flex-direction: column;
}

.layout.mobile-intake .sub-step-panel.active[data-sub-step="1d"] .field {
  flex: 1;
  display: flex;
  flex-direction: column;
  margin-bottom: 0;
}

.layout.mobile-intake textarea[name="contextA"] {
  flex: 1;
  min-height: 14rem;
  height: auto;
  max-height: none;
  resize: vertical;
}

.step-title {
  margin: 0 0 0.35rem;
  font-size: var(--type-title);
  font-weight: 600;
  color: var(--text);
}

.step-intro {
  margin: 0 0 1.25rem;
  font-size: var(--type-base);
  color: rgba(42, 42, 42, 0.7);
  line-height: 1.65;
}

.field {
  display: block;
  margin-bottom: 1.1rem;
}

.field-label {
  display: block;
  margin-bottom: 0.4rem;
  font-size: var(--type-label);
  font-weight: 600;
  color: var(--text);
}

.field-hint {
  display: block;
  margin: -0.25rem 0 0.4rem;
  font-size: var(--type-ui);
  color: var(--text-muted);
}

.fieldset-hint {
  margin: 0 0 0.5rem;
  font-size: var(--type-ui);
  color: var(--text-muted);
}

.radio-list label {
  padding: 0.2rem 0;
}

.req {
  color: var(--accent);
}

.legend-hint {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  margin-left: 0.35rem;
  padding: 0.2rem 0.55rem;
  font-family: var(--font);
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--accent-dark);
  background: var(--accent-soft);
  border: 1px solid #d8e4de;
  border-radius: var(--radius-sm);
  vertical-align: middle;
}

.legend-hint-icon {
  flex-shrink: 0;
  font-size: 0.8rem;
  font-weight: 700;
  line-height: 1;
  color: var(--danger);
}

textarea {
  width: 100%;
  padding: 0.85rem 1rem;
  border: 1.5px solid var(--border-strong);
  border-radius: var(--radius-sm);
  background: var(--surface);
  color: var(--text);
  font: inherit;
  font-size: var(--type-base);
  resize: vertical;
  transition: border-color 0.15s;
}

textarea:focus,
select:focus {
  outline: none;
  border-color: var(--accent);
}

textarea.invalid,
fieldset.invalid {
  border-color: var(--danger);
  box-shadow: 0 0 0 3px var(--danger-bg);
}

.checklist {
  margin: 0 0 0.85rem;
  padding: 0.75rem 0.9rem;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-muted);
}

legend {
  padding: 0 0.25rem;
  font-size: var(--type-label);
  font-weight: 600;
  color: #2a2a2a;
}

.checklist label {
  display: flex;
  gap: 0.55rem;
  align-items: flex-start;
  margin: 0.4rem 0;
  padding: 0.35rem 0.45rem;
  margin-left: -0.45rem;
  margin-right: -0.45rem;
  border-radius: var(--radius-sm);
  font-size: var(--type-ui);
  cursor: pointer;
  line-height: 1.5;
  transition: background 0.15s ease;
}

.checklist label:has(input:checked) {
  background: var(--accent-soft);
}

input[type="checkbox"],
input[type="radio"] {
  margin-top: 0.15rem;
  accent-color: var(--accent);
  flex-shrink: 0;
}

select {
  padding: 0.45rem 0.6rem;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface);
  color: var(--text);
  font: inherit;
  font-size: 0.85rem;
}

.hint {
  margin: 0 0 0.65rem;
  font-size: var(--type-ui);
  color: var(--text-muted);
}

.probes-block {
  margin-top: 1.25rem;
  padding-top: 1rem;
  border-top: 1px solid var(--border);
}

.probes-heading {
  margin: 0 0 0.25rem;
  font-size: var(--type-label);
  font-weight: 600;
}

.probe-card {
  margin-bottom: 0.85rem;
  padding: 0.9rem 1rem;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface);
}

.probe-card.invalid {
  border-color: var(--danger);
  background: var(--danger-bg);
}

.probe-card h4 {
  margin: 0 0 0.65rem;
  font-size: var(--type-ui);
  font-weight: 500;
  line-height: 1.45;
}

.probe-card fieldset {
  margin: 0;
  padding: 0;
  border: none;
  background: transparent;
}

.probe-card label {
  display: flex;
  gap: 0.5rem;
  margin: 0.35rem 0;
  font-size: var(--type-ui);
  cursor: pointer;
}

.form-error {
  margin: 0.75rem 0 0;
  padding: 0.65rem 0.85rem;
  border-radius: var(--radius-sm);
  background: var(--danger-bg);
  color: var(--danger);
  font-size: var(--type-ui);
}

.actions {
  display: flex;
  gap: 0.6rem;
  margin-top: 1.35rem;
  padding-top: 1rem;
  border-top: 1px solid var(--border);
}

.sticky-actions {
  margin-top: 0;
  margin-bottom: 0;
  padding: 0.75rem 0 0.5rem;
  border-top: 1px solid var(--border);
  background: transparent;
}

.layout.mobile-reply .sticky-actions {
  border-top: none;
  padding-top: 0.5rem;
}

.btn {
  padding: 0.75rem 1.35rem;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  font-family: var(--font);
  font-size: var(--type-base);
  font-weight: 600;
  letter-spacing: 0.02em;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, transform 0.1s;
}

.btn.primary {
  background: var(--accent);
  color: #fff;
}

.btn.primary:hover:not(:disabled) {
  background: var(--accent-hover);
  transform: translateY(-1px);
}

.btn.primary:active:not(:disabled) {
  transform: translateY(0);
}

.btn.secondary {
  background: var(--surface);
  border-color: var(--border-strong);
  color: var(--text);
}

.btn.secondary:hover:not(:disabled) {
  background: var(--surface-muted);
  border-color: #a8bfb2;
}

.btn.small {
  padding: 0.4rem 0.75rem;
  font-size: var(--type-ui);
}

.btn:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.conversation-header {
  padding: 1rem 1.15rem 0.75rem;
  border-bottom: 1px solid var(--border);
}

.conversation-header h2 {
  margin: 0;
  font-family: var(--font);
  font-size: var(--type-label);
  font-weight: 600;
}

.visit-status {
  margin: 0.25rem 0 0;
  font-size: var(--type-ui);
  color: var(--text-muted);
}

.visit-status.ok {
  color: var(--ok);
}

.visit-status.error {
  color: var(--danger);
}

.visit-status.busy {
  color: var(--accent);
}

.visit-status.busy::before {
  content: "";
  display: inline-block;
  width: 0.45rem;
  height: 0.45rem;
  margin-right: 0.35rem;
  border-radius: 50%;
  background: var(--accent);
  vertical-align: 0.05em;
  animation: status-pulse 1.2s ease-in-out infinite;
}

@keyframes status-pulse {
  0%,
  100% {
    opacity: 1;
    transform: scale(1);
  }
  50% {
    opacity: 0.45;
    transform: scale(0.85);
  }
}

.conversation {
  flex: 1;
  overflow-y: auto;
  padding: 1rem 1.15rem;
}

.conversation-empty {
  padding: 1.5rem 0.5rem;
  text-align: center;
  color: var(--text-muted);
  font-size: 0.88rem;
}

.conversation-empty p {
  margin: 0;
  max-width: 18rem;
  margin-inline: auto;
}

.msg {
  margin-bottom: 1rem;
  animation: msg-in 0.25s ease;
}

@keyframes msg-in {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.msg-label {
  margin: 0 0 0.3rem;
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--text-muted);
}

.msg.user .msg-label {
  color: var(--accent-dark);
}

.msg.assistant .msg-label {
  color: var(--text-muted);
}

.msg-bubble {
  padding: 0.75rem 0.9rem;
  border-radius: var(--radius-sm);
  font-size: 0.9375rem;
  line-height: 1.65;
  white-space: pre-wrap;
}

.msg.user .msg-bubble {
  background: var(--surface-muted);
  border: 1px solid var(--border);
}

.msg.assistant .msg-bubble {
  background: var(--accent-soft);
  border: 1px solid #d8e4de;
}

.msg.diagnosis .msg-bubble {
  background: var(--surface);
  border: 1px solid var(--border-strong);
  border-left: 4px solid var(--accent);
  box-shadow: var(--shadow);
  font-size: 0.9375rem;
}

.diagnosis-section {
  margin-bottom: 1rem;
}

.diagnosis-section:last-child {
  margin-bottom: 0;
}

.diagnosis-section:first-child h3 {
  color: var(--accent-dark);
}

.debug-panel {
  border-top: 1px solid var(--border);
  font-size: 0.75rem;
  color: var(--text-muted);
}

.debug-panel summary {
  padding: 0.6rem 1rem;
  cursor: pointer;
}

.debug-code {
  margin: 0;
  padding: 0.75rem 1rem 1rem;
  max-height: 200px;
  overflow: auto;
  font-family: var(--mono);
  font-size: 0.68rem;
  line-height: 1.4;
  white-space: pre-wrap;
  word-break: break-word;
  background: var(--surface-muted);
}

/* Round 1 sub-screens */
.sub-step-panel {
  display: none;
  animation: sub-step-out 0.2s ease;
}

.sub-step-panel.active {
  display: block;
  animation: sub-step-in 0.25s ease;
}

@keyframes sub-step-in {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes sub-step-out {
  from {
    opacity: 1;
  }
  to {
    opacity: 0;
  }
}

/* Simplified survey */
.sentiment-fieldset {
  margin: 0 0 1rem;
  padding: 0;
  border: none;
  background: transparent;
}

.sentiment-fieldset legend {
  margin-bottom: 0.65rem;
}

.sentiment-picker {
  display: flex;
  gap: 0.65rem;
  justify-content: center;
}

.sentiment-btn {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.35rem;
  flex: 1;
  max-width: 6rem;
  padding: 0.85rem 0.5rem;
  border: 2px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
  font: inherit;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s, box-shadow 0.15s, transform 0.1s;
}

.sentiment-btn:hover {
  border-color: var(--border-strong);
  background: var(--surface-muted);
}

.sentiment-btn:active {
  transform: scale(0.97);
}

.sentiment-btn.selected {
  border-color: var(--accent);
  background: var(--accent-soft);
  box-shadow: 0 0 0 3px var(--accent-soft);
}

.sentiment-btn[aria-pressed="true"] {
  border-color: var(--accent);
  background: var(--accent-soft);
  box-shadow: 0 0 0 3px var(--accent-soft);
}

.sentiment-emoji {
  font-size: 1.75rem;
  line-height: 1;
}

.sentiment-label {
  font-size: 0.72rem;
  font-weight: 500;
  color: var(--text-muted);
}

.sentiment-btn.selected .sentiment-label,
.sentiment-btn[aria-pressed="true"] .sentiment-label {
  color: var(--accent-dark);
}

.sentiment-fieldset.invalid .sentiment-picker {
  padding: 0.35rem;
  border-radius: var(--radius-sm);
  box-shadow: 0 0 0 3px var(--danger-bg);
}

.feedback-tags {
  margin-bottom: 0.85rem;
}

.feedback-comments-details {
  margin-bottom: 0.85rem;
  font-size: 0.88rem;
}

.feedback-comments-details summary {
  cursor: pointer;
  padding: 0.5rem 0;
  color: var(--text-secondary);
  font-weight: 500;
}

.feedback-comments-details summary:hover {
  color: var(--text);
}

.feedback-comments-details .field {
  margin-top: 0.5rem;
  margin-bottom: 0;
}

.followup-actions {
  margin-top: 1rem;
  padding-top: 0;
  border-top: none;
}

.feedback-thanks {
  margin: 0.75rem 0 0;
  padding: 0.65rem 0.85rem;
  border-radius: var(--radius-sm);
  background: var(--accent-soft);
  color: var(--ok);
  font-family: var(--font);
  font-size: 0.875rem;
}

.feedback-actions {
  margin-top: 1rem;
  padding-top: 0;
  border-top: none;
}


@media (max-width: 720px) {
  :root {
    --site-rail-w: 44px;
  }

  .site-rail {
    padding-top: 0.625rem;
  }

  .shell {
    padding: 1.75rem 1rem 2.5rem;
  }

  .reply-card {
    padding: 1.25rem 1.35rem;
    border-radius: 12px;
  }

  .form-panel {
    padding-left: 1.25rem;
    padding-right: 1.25rem;
  }
}
